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Privacy Policy

Effective Date: 2024-07-15
 

Welcome to Hennessey Estate ("we," "us," or "our"). This Privacy Policy describes how we collect, use, share, and protect personal information through our website, www.hennesseyestate.com ("Site"), in compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

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By using our Site, booking a stay, or interacting with us, you agree to this Privacy Policy.

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1. Categories of Personal Information We Collect

We may collect the following types of personal information:

  • Identifiers, such as your name, email address, phone number, and mailing address. We collect this information when you make a reservation, contact us through our website, or sign up for communications.

  • Booking and Customer Records, including your stay details (such as check-in/check-out dates, number of guests, and special requests) and any information you provide during your booking process.

  • Commercial Information, such as your booking history and preferences related to your stay. This helps us tailor your experience and improve our services.

  • Internet or Other Electronic Network Activity Information, including your IP address, browser type, pages viewed, and interactions on our website. This data is collected automatically through tools like Google Analytics to help us understand website usage and performance.

  • Geolocation Data, which may be derived from your IP address to provide city-level information about where visitors are accessing the site.

  • Inferences, which are drawn from your activity on our website or communication with us. This helps us provide personalized experiences and marketing, if you’ve opted in.

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We do not collect sensitive personal information such as Social Security numbers, government IDs, biometric data, or precise geolocation.

 

2. How We Collect Your Information

We collect information:

  • Directly from you when you fill out forms, book a stay, or communicate with us

  • Automatically through your device, using cookies and similar technologies

  • Through service providers like Cloudbeds (our booking and property management system) and Google Analytics

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3. Use of Information

We use your information to:

  • Process and manage bookings

  • Communicate with you about your stay

  • Send marketing emails (if you opt in)

  • Improve our website and guest experience

  • Analyze traffic via Google Analytics

  • Comply with legal obligations

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4. Sharing of Personal Information

We do not sell or share your personal information for monetary gain. However, we may disclose your personal data to the following:

  • Cloudbeds for booking and guest management

  • Google Analytics for website usage analysis

  • Third-party marketing platforms (e.g., email newsletter tools, only if you opt in)

  • Legal entities when required by law

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5. California Privacy Rights

Under the CCPA/CPRA, California residents have the right to:

  • Know what personal information we collect and how we use it

  • Request access to specific personal information we hold about you

  • Request deletion of your personal data (with some exceptions)

  • Correct inaccurate personal data

  • Limit the use or disclosure of sensitive personal data (if collected – we do not currently collect sensitive data)

  • Opt out of the sale or sharing of personal information (we do not sell data)

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To exercise these rights, please email info@hennesseyestate.com with the subject line “CCPA Request.” We may verify your identity before fulfilling your request.

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6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal or business obligations.

 

7. Use of Cookies and Google Analytics

We use cookies and third-party tools like Google Analytics to collect data about website traffic, device type, user location (at a general level), and interaction with the Site.

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You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

 

8. Security

We implement reasonable security measures (SSL encryption, secure servers, and access controls) to protect your information, though no method of transmission online is 100% secure.

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9. Third-Party Links

Our Site may include links to third-party websites, including our booking engine (Cloudbeds). These sites have their own privacy policies, which we encourage you to review.

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10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised "Effective Date."

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12. Contact Us

For questions or to exercise your California privacy rights, contact us at:

Hennessey Estate
Email: info@hennesseyestate.com
Website: www.hennesseyestate.com

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